FAQ’s

General Questions

Frequent Ask Questions

We are based in the west midlands however we are able to travel all around the UK and beyond. Anything out of the West midlands catchment are will incur extra fees which include those for petrol mileage, staff travel time and hotel costs.

This is dependant on the amount of damage/s present, type of damage, type of surface and how long the damage/s take to repair. In order to provide an estimate we begin by asking the client to provide details about the damage including pictures or if there are multiple damages book out a day where one of our staff can asses the site. From there we are able to produce a quote based on a technician day rate and extra materials that are required at a competitive rate.

Here at Repair Heroes we understand that a majority of our clients are those, which are in charge of completing large projects that require handing over on tight schedule and so we keep this in mind when booking in jobs. However bookings are on a first come first serve basis and suggest that clients book in advance to avoid disappointment. In addition we suggest booking our technicians for more time than required too allow for any unforeseen work that comes up to be completed, but don’t worry you will be charge only for the amount of time technicians are on site.

All works have a 12 month warranty unless stated.

Repair heroes are at the forefront of hard surface repair industry. Not only do we source the latest in repair materials but we are consciously evolving our techniques to provide faster, better quality repairs that last.  Our company has worked on some of the biggest projects of 2021/2022 including the Olympic village and the completion of  buildings in some of the Uk’s top Universities as well as other government buildings. Our past project has earned us the reputation as one of the most reliable hard surface repair companies out there.